On January 8, 2019, in response to a patron’s appeal of a Mississippi Gaming Commission decision, the Mississippi Court of Appeals ruled that a slot voucher, a/k/a TITO, was a gaming debt under the Mississippi Gaming Control Act and that any dispute over the payment of a slot voucher was governed by the patron dispute provisions of the Act.
Two patrons played slot machines at a Mississippi casino for 32 days in 2012 and 2013. During that time they played in $6,500,000 and netted $280,000 in winnings. Twenty-seven months later, they returned to the casino and asked to cash in 21 vouchers totaling $41,317, which had expired 24 months earlier. The face of each voucher stated “Ticket Void after 60 days” or similar language. Because the casino had changed slot accounting systems, the casino could not determine who had won the vouchers, only that the vouchers had not been previously cashed in.
The casino declined to redeem the expired tickets, and the patrons asked for an investigation by the Executive Director under the Gaming Control Act patron dispute provisions.